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Payment Policy

Payment Policy – O’Neill Help

Accepted Payment Methods
We accept the following forms of payment:

  • Visa
  • MasterCard
  • PayPal

Currency
All transactions are processed in United States Dollars (USD).

Taxes
Applicable sales tax will be calculated based on your shipping address and shown at checkout. We collect tax where required by law.

Payment Security
Your payment information is protected using industry-standard SSL encryption. When you pay with PayPal, you will be redirected to PayPal’s secure checkout page. We do not store your full credit card details on our servers.

Authorization & Charging
When you place an order, we pre-authorize your payment method to verify funds. Your card or PayPal account is charged only when your order is ready to ship.

Payment Failure
If your payment is declined, please check with your bank or PayPal for any issues. You may also try an alternative payment method. We will not process your order until payment is successfully received.

Need Help?
For payment-related questions, email info@oneill.help or call +1 215-378-5663.