Privacy Policy for oneill.help
Last updated: May 21, 2026
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal identifiers: name, billing address, shipping address, email address, phone number.
- Payment information: processed securely by our payment partners (we do not store full payment details).
- Order details: products purchased, order history, tracking numbers.
- Technical data: IP address, browser type, device information, cookies.
How We Use Your Information
We use your information to:
- Process, fulfill, and ship your orders.
- Communicate with you about order status, shipping updates, and customer service.
- Improve our website and shopping experience.
- Comply with legal obligations (tax, fraud prevention, record-keeping).
Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties that help us operate our business, including:
- Shipping carriers (to deliver your order).
- Payment processors (Visa, MasterCard, PayPal).
- IT and analytics providers (to maintain our website).
These third parties are required to protect your information and use it only for the services they provide to us.
Cookies
Our website uses cookies to remember your preferences and analyze site traffic. You can disable cookies through your browser settings, but some features of the site may not work properly.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications (click “unsubscribe” in any promotional email).
- Request a copy of your data.
To exercise these rights, contact us at info@oneill.help.
Data Security
We implement SSL encryption and other reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Changes to This Privacy Policy
We may update this policy from time to time. The revised version will be posted on this page with a new “Last updated” date.
Contact for Privacy Concerns
O’Neill Help
1 Appletree Court, Philadelphia, PA 19106, United States
Email: info@oneill.help
Phone: +1 215-378-5663